James Hall

James Hall is an experienced project manager with a robust background in research operations and client services. Currently serving as Project Manager at ROI Rocket since May 2020, James previously held key roles at Toluna, including Client Director and Associate Director of Entertainment Client Services, where responsibilities included managing teams and overseeing significant client accounts. James has also served as Client Services Manager at FocusVision, Director of Market Research Operations at NRG, and Director of Research Operations at The Nielsen Company, where skills in project lifecycle management and cross-functional team leadership were honed. James began a professional journey in call center operations at The Nielsen Company and holds a Bachelor of Arts degree in English Literature from Oklahoma State University.