Tommy N. is an accomplished Payment Protection Manager at Roku Inc., where responsibilities include leading chargeback operations for payment dispute resolutions and monitoring transactions for fraud detection. Prior experience as a Payment Platform Analyst at Upwork involved investigating chargeback financial discrepancies and collaborating with teams to enhance fraud detection methods. Tommy's career began as a Global Payment Associate at VONS, focusing on cash management and bookkeeping. Tommy holds a Bachelor of Science degree in Business Administration and Management from San José State University.
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