Joi Grimes

Joi Grimes is an experienced intern at Rollins, Inc., where responsibilities include assisting over 100 clients with exceptional customer service, managing ticket resolutions, and collaborating with major carriers such as Verizon and AT&T. Grimes has been a dedicated student at Year Up since September 2017, focusing on Computer Hardware, Business Writing, and Personal Development, while developing proficiency in Microsoft Office applications and effective teamwork skills. Previous roles as a Teacher Assistant at Original Baby Intown Learning Center, a Server at Skyboxx, and a Cashier at Ross Stores, Inc. have equipped Grimes with strong communication abilities and a commitment to customer satisfaction. Educational background includes a focus on information technology and project management from Year Up United, along with a high school diploma from Stone Mountain High School.