Alex Hixson

Alex Hixson is a skilled network technician currently serving as a Network Technician II at the Roman Catholic Diocese of Rochester since March 2023, with responsibilities that include managing user accounts in Active Directory, configuring VPN tunnels, and maintaining network security through Fortigate firewall rules. Prior to this role, Alex gained extensive experience at Frontier Communications, starting as an Internet Help Desk I and advancing to Internet Help Desk II and IT Tech Support I, where duties encompassed troubleshooting network connections, hardware issues, and providing technical support for various systems. Alex holds a degree in Computer Support Specialist from Monroe 2-Orleans BOCES Center for Workforce Development, completed in 2015.