Elena Ene has extensive experience in the aviation industry, currently serving as the Quality and Safety Manager at Romanian Airport Services since February 2008. Throughout this tenure, Elena has held multiple managerial positions, including SBZ, BCM, and CRA Station Manager, as well as Passenger Services Manager and Customer Service Supervisor. Additionally, Elena has been a Customer Service Trainer at Regional Air Support since March 2011, demonstrating a commitment to enhancing customer service skills within the sector.