Chrystian Lopes is an experienced technical support leader, currently serving as Líder de suporte técnico at ROMMANEL since June 2017, overseeing a team that manages internal and external support services. Responsibilities include planning, coordinating, and executing service requests, strategic mapping, managing a CCTV system, handling network infrastructure, and overseeing the IPOffice centralized telephony system, along with procurement and budgeting duties. Previously, Chrystian worked as an Analista de suporte de TI at BenQ Brasil, providing post-sales training and support in service desk operations. Additional experience includes serving as a Senior Support Analyst at NetCentrics, where responsibilities encompassed supporting VIP users, telephone systems, and international clients, as well as project involvement in infrastructure setups. Chrystian's earlier roles include technical support positions at CSAV and Comvergence Informatica Ltda, focusing on software and hardware support for Windows users and network assistance.
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