Olympe Ouradou

Case Operations Team Lead at Verafin

Olympe Ouradou possesses a robust background in customer support and operations, currently serving as the Director of Customer Support/Operations at Verafin since April 2019, following roles as Customer Support Team Lead and Customer Support Specialist. Prior experience includes a position as Claims Support Assistant at ICBC from August 2018 to April 2019, as well as a bilingual leadership role at Bambora as Pod Lead for the Customer Experience Team from September 2016 to August 2018. Olympe also has experience as a Technical Support professional at Beanstream and as a Bilingual Shift Lead and QA Analyst at National Money Mart. Additionally, Olympe held roles at the University of Victoria as Student Ambassador Coordinator and at Inlingua School of Languages Limited as Head Program Coordinator for School and After School Outings.

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