Melissa May is an IT Manager at Root Capital, where responsibilities include overseeing the Salesforce platform utilized across various departments for customer engagement and operational processes. With a strong background in Salesforce support and development, Melissa enhances efficiency for the Investor Relations team and manages daily operations for a twelve-person Debt and Philanthropy team. Prior experience includes roles at ACCION USA, where Melissa served as an Associate and Development & Impact Analyst, managing grant relations and impact initiatives, and as a Business Analyst, specializing in data management. Melissa began a career at ACCION as a Service Center AmericorpVISTA, focusing on improving loan disbursement processes. Melissa holds a BA in Economics and Anthropology from Drew University.
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