Erica Jorgensen

Erica Jorgensen is an accomplished author and content strategist with extensive experience in user experience (UX) and content design. Currently, Erica serves as an author at Rosenfeld Media, where a forthcoming publication, "Content Research for User Experience," is expected to offer valuable insights for content designers and UX writers. Erica has also been active as a conference speaker and workshop leader for industry events and organizations including Interaction Latin America and IKEA. With past roles at notable companies such as Chewy, Slack, and Microsoft, Erica has led teams and developed content strategies that significantly improved user engagement and business outcomes. Erica holds a Master of Arts in Journalism and Strategic Communications from the University of Missouri-Columbia and a Bachelor of Arts in English and Creative Writing from the University of Connecticut.