Jacob Spiegler

Jacob Spiegler is a Senior Technical Account Manager currently at Rossum, with a strong background in account management and technical support. Previously held the same title at Amperity, where ownership of the customer experience with the Amperity SaaS CDP Solution was emphasized, and at Yardi, focusing on implementation projects for a SaaS CRM tool in the real estate sector. Jacob began the career as an Associate Technical Account Manager at FormFire, contributing to privacy compliance efforts and system accuracy. Experience also includes roles in customer support, team leadership, and knowledge management, with a solid educational foundation in Information Architecture and Knowledge Management from Kent State University and a BA in Business and Organizational Communications from The University of Akron.