Front Office Management

The Front Office Management team at Rotana Hotel Management Corporation PJSC is responsible for overseeing the day-to-day operations of the hotel's front desk. This includes handling guest check-ins and check-outs, managing reservations, addressing guest inquiries and complaints, and ensuring a high level of customer service. The team works collaboratively to ensure a seamless and enjoyable experience for all guests, thereby maintaining the brand's reputation for excellence in hospitality.