Chanel Holden

Chanel Holden is a skilled customer service professional with a Bachelor of Science in Hospitality Administration/Management from the University of Missouri-Columbia. Currently serving as a Customer Service Specialist at RoundPoint Mortgage Servicing Corporation since August 2020, Chanel has also worked as a Restaurant Server at The Westin Irving Convention Center at Las Colinas since October 2019. Prior experience includes an internship at Walt Disney World's All-Star Movies Resort, where Chanel enhanced guest experiences through adherence to the Disney Four Keys. Additionally, Chanel has held leadership roles such as Event Coordinator for the African Student Association, managing event logistics, and Service Trip Lead for Mizzou Alternative Breaks, organizing service opportunities for fellow students. Earlier roles as a waitress at Minsky's Pizza and a Sales Associate Cashier at Sears Holdings Corporation provided foundational customer service skills.