RoundPoint Mortgage Servicing LLC
Donna Stephens has a diverse background in customer service and sales, currently serving as a Customer Service Specialist II at Movement Mortgage since March 2022. Previous roles include a Customer Fulfillment Specialist and Customer Service Specialist at RoundPoint Mortgage Servicing Corporation, as well as an Inside Direct Sales representative at Mood Media, where emphasis was placed on enhancing brand recognition through sensory marketing. Donna has also worked in personal loan management at OneMain Financial and held positions in mortgage underwriting and collections at CitiMortgage and Citifinancial, respectively. Earlier experience includes a significant role as Director of Retail Operations at Worldtraveler, where sales increased by 65% in the first year. Donna holds a Radiography Certification in Dental Assisting and completed courses in pharmacy technician training.
RoundPoint Mortgage Servicing LLC
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RoundPoint Mortgage Servicing LLC was founded in 2007 and is a large, fully integrated, non-bank mortgage lending and servicing company. We measure success in many ways—first and foremost by our customers’ satisfaction, in our growth as a company and in the number of people we serve. We have been increasing our leadership status during some of the most challenging years in our industry. We do this by seizing opportunities, seeking out the top talent in the industry and serving our customers with the highest levels of integrity. RoundPoint Mortgage Servicing LLC actively purchases mortgage servicing rights (MSR) from sellers of Fannie Mae and Freddie Mac loans. We also offer an array of subservicing options that can be customized to meet individual investor needs for both Agency and Non-Agency portfolios. Our multifaceted approach is designed to build collaborative relationships and provide an unmatched level of service for investors and business partners. RoundPoint Mortgage Servicing LLC also offers a Homeownership Marketplace designed to provide a single location for our customers to better manage and protect their home. NMLS ID # 18188 RoundPoint supports Equal Housing Opportunity For additional information, please visit: nmlsconsumeraccess.org