Donna Stephens

Donna Stephens has a diverse background in customer service and sales, currently serving as a Customer Service Specialist II at Movement Mortgage since March 2022. Previous roles include a Customer Fulfillment Specialist and Customer Service Specialist at RoundPoint Mortgage Servicing Corporation, as well as an Inside Direct Sales representative at Mood Media, where emphasis was placed on enhancing brand recognition through sensory marketing. Donna has also worked in personal loan management at OneMain Financial and held positions in mortgage underwriting and collections at CitiMortgage and Citifinancial, respectively. Earlier experience includes a significant role as Director of Retail Operations at Worldtraveler, where sales increased by 65% in the first year. Donna holds a Radiography Certification in Dental Assisting and completed courses in pharmacy technician training.