RoundPoint Mortgage Servicing LLC
Francesca Mancini is a professional with a strong background in customer service and marketing, currently serving as a Document Control Analyst and holding additional roles such as Escalation Resolution Guide, Insurance Claims Specialist, and Customer Service Specialist at RoundPoint Mortgage Servicing Corporation since December 2019. Prior experience includes working as a Marketing Specialist at Logical Position and a Server at Mountain Top Golf Course, along with a Sales Associate position at Aeropostale. Francesca earned a Bachelor's Degree in Marketing from Western Carolina University, where studies spanned from August 2013 to May 2017, and completed earlier education at Caldwell Community College and Watauga High School.
RoundPoint Mortgage Servicing LLC
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RoundPoint Mortgage Servicing LLC was founded in 2007 and is a large, fully integrated, non-bank mortgage lending and servicing company. We measure success in many ways—first and foremost by our customers’ satisfaction, in our growth as a company and in the number of people we serve. We have been increasing our leadership status during some of the most challenging years in our industry. We do this by seizing opportunities, seeking out the top talent in the industry and serving our customers with the highest levels of integrity. RoundPoint Mortgage Servicing LLC actively purchases mortgage servicing rights (MSR) from sellers of Fannie Mae and Freddie Mac loans. We also offer an array of subservicing options that can be customized to meet individual investor needs for both Agency and Non-Agency portfolios. Our multifaceted approach is designed to build collaborative relationships and provide an unmatched level of service for investors and business partners. RoundPoint Mortgage Servicing LLC also offers a Homeownership Marketplace designed to provide a single location for our customers to better manage and protect their home. NMLS ID # 18188 RoundPoint supports Equal Housing Opportunity For additional information, please visit: nmlsconsumeraccess.org