RoundPoint Mortgage Servicing LLC
James Kee is a seasoned professional with extensive experience in customer service, logistics, and operational management. Currently serving as a Customer Service Specialist in Loss Mitigation at RoundPoint Mortgage Servicing Corporation since March 2017, James emphasizes a one-call resolution approach to customer interactions. Previous roles include a Shipping Clerk at MonkeySports, Inc., where James was recognized as a top performer, and a Production Processor at Daisybrand, where responsibilities included operating complex machinery for milk processing and implementing process improvements. Additionally, James held the position of Route Supervisor at Viola Transportation/DART, overseeing compliance and schedule management, and served as a Senior Account Manager/Collections at T.D. Rowe Vending Company, managing a significant number of accounts in the Dallas/Fort Worth area. James completed education at Duncanville High School, graduating in 1977.
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RoundPoint Mortgage Servicing LLC
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RoundPoint Mortgage Servicing LLC was founded in 2007 and is a large, fully integrated, non-bank mortgage lending and servicing company. We measure success in many ways—first and foremost by our customers’ satisfaction, in our growth as a company and in the number of people we serve. We have been increasing our leadership status during some of the most challenging years in our industry. We do this by seizing opportunities, seeking out the top talent in the industry and serving our customers with the highest levels of integrity. RoundPoint Mortgage Servicing LLC actively purchases mortgage servicing rights (MSR) from sellers of Fannie Mae and Freddie Mac loans. We also offer an array of subservicing options that can be customized to meet individual investor needs for both Agency and Non-Agency portfolios. Our multifaceted approach is designed to build collaborative relationships and provide an unmatched level of service for investors and business partners. RoundPoint Mortgage Servicing LLC also offers a Homeownership Marketplace designed to provide a single location for our customers to better manage and protect their home. NMLS ID # 18188 RoundPoint supports Equal Housing Opportunity For additional information, please visit: nmlsconsumeraccess.org