Steph Nielsen

Steph Nielsen has a diverse work experience spanning various roles in customer success and strategy operations. Steph is currently working as a Manager of CS Operations & Strategy at Route since October 2021. Prior to this, they worked at Podium from 2016 to 2021, where they held the positions of Senior Manager of CS Strategy & Operations, Manager of CS Enablement, and Customer Success Manager. Before joining Podium, Steph was a Customer Success Team Lead at Turnkey Social from 2015 to 2016. Steph also worked as an Instructor at the Missionary Training Center from 2013 to 2015 and started their career as a Customer Success Manager at Weave HQ from 2010 to 2012.

Steph Nielsen attended Brigham Young University from 2009 to 2015, where they obtained a Bachelor of Business Management degree. Their field of study focused on strategy and business administration.