Lucas Morais

Lucas Morais has worked in a variety of roles since 2013. Lucas began their career as an Aprendiz at General Motors in 2013, followed by a Mensageiro at Jobcenter do Brasil Ltda. in 2014. From 2017 to 2021, they worked at Fundação do ABC as an Analista de Tecnico Pleno III, Auxiliar Administrativo, and Técnico de Suporte. Most recently, they have been working as a Support Analyst at RoutEasy since 2021, providing complete software support and basic training on the platform. Lucas has also handled and managed tickets in the Zendesk platform.

Lucas Morais is currently studying for a Tecnologo in Tecnologia da Informação at Universidade Anhembi Morumbi since 2015. Lucas has also obtained certifications in Projetos ageis com scrum from DIO (2023), Leadership Communication from FIAP (2022), Introdução a Qualidade de Software from Digital Innovation One Inc. (2022), Teste de Software from Escola de Cursos Online (2022), Fundamentos de ITIL from Fundação Bradesco (2021), NSE 2 Network Security Associate from Fortinet (2021), NSE 1 Network Security Associate from Fortinet (2021), Scrum Foundation Professional Certificate - SFPC from CertiProf (2021), Inglês intermediário from Wise Up (2019), Gestão de Processos - Business Process Management (BPM) from Fundação Bradesco (2017), and Excel from Microlins (2016).