Arleen Cramer is an experienced professional with a diverse background in customer success and technical support. From March 2021 to July 2023, Arleen served as an Enterprise Customer Success Manager at Sutherland, while also holding the same title at Avaya since March 2021. In addition to these roles, Arleen worked as an Advanced Technical Support technician at AT&T through Sutherland Global, where responsibilities included handling the highest level of escalated calls and troubleshooting various devices. Since October 2003, Arleen has been the CEO and Owner of Creative Marketing Techniques, demonstrating a long-term commitment to leadership and business development.
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