Don Harris is an Enterprise Architect for Avaya Federal Solutions, specializing in the design engineering and custom solutioning of Avaya products within Managed Contact Center and Unified Communications. They have extensive experience in managed private cloud solutions, encompassing Hosting, SIP networking, LAN/WAN, CTI, and custom applications, while supporting the entire sales project lifecycle from pre-sales design to operational support. Prior to their current role, Don worked as an Advanced Solutions Architect at Viable Resources, a Sales Engineer for AT&T, and held various engineering positions focused on Avaya products. They earned credits toward a BS in Mathematics from the City University of New York-Brooklyn College.
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