Joe Roche is a strategic and results-driven leader with over 20 years of experience in customer operations, supply chain, and commercial tools deployment within the telecommunications and technology sectors. Currently leading international cloud transformation and customer enablement initiatives at Avaya, they focus on eCommerce modernization and partner training across EMEA and APAC. Joe has a proven track record of enhancing operational efficiency and customer satisfaction while driving scalable digital solutions. Their previous roles at Nortel Networks included project management and data analysis, contributing significantly to customer deployment and business process improvements. Joe is passionate about aligning technology with business goals to create long-term value and sustainable growth.
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