Punita Chaurasia

Punita Chaurasia is a seasoned professional with extensive experience in technical support and engineering, primarily within Avaya technologies. Currently serving as a Technical Support Manager at Avaya since April 2012, Punita has previously held roles including Sr Engineer - Network Specialist at CSC and Software Engineer at Avaya, where expertise in SIP, Unified Communications, and Avaya Contact Center technologies was cultivated. Additional experience includes positions at ACS, a Xerox Company, and Reliance, focusing on IVR development and communication systems. Punita holds a Management Development Program degree in General Management from the Indian Institute of Management, Lucknow, and a B.Tech in Computer Science from Kurukshetra University.