Rick Frazier

Rick Frazier has extensive experience in the telecommunications and technology sectors, beginning with a role as a technical consultant at AT&T from 1986 to 1995. Frazier then worked as a call center specialist at Lucent Technologies from 1995 to 2002, followed by a significant tenure at Avaya from July 1986 to February 2009, where duties included serving as a systems engineer and call center specialist, focusing on sales and pre-sales engineering for Avaya Contact Center applications and supporting global accounts. Frazier holds a Bachelor of Science degree in marketing and computer science from the University of Massachusetts Lowell, earned between 1977 and 1981.