Varun Mohanan has extensive experience in the telecommunications sector, primarily with Avaya, where roles have included Technical Manager, Principal Software Engineer, Senior Technical Support Engineer - Lead, and Senior Technical Support Specialist, focusing on service readiness, handling executive level escalations, and providing deep technical analysis to restore customer services. Prior to Avaya, Varun worked as a Nortel Voice Engineer at Peregrine Projects & Solutions and as a BSS Engineer at Arya Communications and Electronics Services Pvt Limited. Varun holds a Master of Business Administration in Operations Management from Symbiosis Institute of Business Management and a B-Tech in Electronics & Communication Engineering from KMEA Engineering College.
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