Jeffrey Lopez is an experienced professional with a robust background in social media management and customer care. At Rover.com since April 2022, Jeffrey serves as a Trust & Safety Manager focused on social media while also holding the role of Social Media Program Manager. Prior experience includes working at TaskUs from June 2021 to April 2022 as an Operations Manager and Social Media Specialist. Jeffrey's extensive tenure at Whataburger from December 2003 to June 2020 included roles such as Social Experience Coordinator, where significant achievements included creating trending content for national publications like ESPN, as well as ensuring customer concerns were addressed effectively. Additional roles at Whataburger involved customer care coordination and technical analysis within a contact center environment.
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