Harjas Singh Kohli

Harjas Singh Kohli is a Senior Digital Product Manager for Mobile Banking at RBC, leading the development of home journeys for over 7M monthly active users. Prior experience includes a role as Senior Manager of CX Design & Strategy at Snapdeal, where Harjas enhanced the app's checkout experience and implemented a faster refund solution. As Process Excellence Lead at OLX Group, responsibilities included driving customer experience programs and continuous improvement projects using Six Sigma and Lean tools. Harjas also contributed to business growth and product innovation at Explorars and served as an SAP APO Consultant at Accenture, where process optimization for supply chain networks was the focus. Harjas holds degrees in International Business Management from NTU and FORE School of Management, as well as a Bachelor of Technology in Computer Science Engineering from Jaypee Institute of Information Technology.