Royal Bank of Canada
Mark Koa is a seasoned IT professional with extensive experience in global mobility provisioning and technology infrastructure operations. Currently serving as the Senior Manager of Global Mobility Provisioning at RBC since April 2024, Mark previously held various managerial roles at HSBC from June 2004 to April 2024, including Manager of Global Product Solutions and Manager of IT Support & Operations. Mark has a proven track record of enhancing organizational efficiency by simplifying technology solutions, improving customer service metrics, and reducing operational costs significantly. Mark holds a Bachelor of Arts in Economics from Simon Fraser University.
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