Nicole S.

Nicole S. is a skilled Content Designer currently working with the Royal Borough of Greenwich, where responsibilities include redesigning the Greenwich Community Directory and enhancing the council website's accessibility and usability. Prior experience at Auckland Council as a Content Advisor involved creating and managing diverse content, facilitating training workshops, and ensuring compliance with digital guidelines. Earlier roles included Content Publisher, Innovation Content Editor, and Content Editor, demonstrating a progression in content management and stakeholder collaboration. Additionally, Nicole S. operated as a Freelance Writer from 2015 to October 2023, producing articles and marketing materials, while previous experience as a Customer Service Representative at Hamilton City Council highlighted a strong commitment to customer engagement and service delivery. Academic qualifications include conjoint degrees in Communication Studies and Social Sciences from The University of Waikato.