Royal Caribbean Group
Jean Carlos Viana De Carvalho Pinto is an accomplished Front Desk Manager at Royal Caribbean Group, with a career spanning multiple roles within the company since 2015, including Assistant Front Desk Manager and Senior Guest Services Officer. Prior experience includes a Front Desk Supervisor and Hospitality Consultant role at Accor and various positions in food and beverage operations across luxury cruise lines such as Silversea Cruises and Costa Crociere. Educational pursuits include a Bachelor of Business Administration in Business Quality Management and a Bachelor of Science in International Relations, both contributing to a strong foundation in hospitality and management. With extensive experience in customer service and team leadership, Jean Carlos consistently strives to exceed expectations and enhance guest satisfaction.
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Royal Caribbean Group
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At Royal Caribbean Group, we deliver unforgettable vacations to guests who trust us with life’s greatest moments. We build the best ships, and even better careers, all while doing the right thing. We are passionate. We are innovative. We are unstoppable. We open the world to our employees. Your journey is our journey — chart your own course. Journey with us! Our culture: What sets the Group apart is the multicultural environment we create with employees from over 126 countries. We cultivate a workplace where employees feel they can be themselves, are appreciated because of their differences and are empowered to become part of the fabric of the Group. We have been repeatedly recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies. For us, it’s a simple three-word phrase: Make good choices. Our employees have a commitment to compliance, doing the right thing and integrity. Our brands: Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 60 ships traveling to more than 800 destinations worldwide. Our promise: We deliver the best vacation experiences, responsibly. Every one of our values and actions flows from this promise. To operate the safest ships on the seas. To protect the oceans we sail. To put people and communities first in everything we do. Find out more here - https://www.royalcaribbeangroup.com/bluegreenpromise/ Link to the careers page: https://careers.royalcaribbeangroup.com/