Jean Carlos Viana de Carvalho Pinto

Jean Carlos Viana De Carvalho Pinto is an accomplished Front Desk Manager at Royal Caribbean Group, with a career spanning multiple roles within the company since 2015, including Assistant Front Desk Manager and Senior Guest Services Officer. Prior experience includes a Front Desk Supervisor and Hospitality Consultant role at Accor and various positions in food and beverage operations across luxury cruise lines such as Silversea Cruises and Costa Crociere. Educational pursuits include a Bachelor of Business Administration in Business Quality Management and a Bachelor of Science in International Relations, both contributing to a strong foundation in hospitality and management. With extensive experience in customer service and team leadership, Jean Carlos consistently strives to exceed expectations and enhance guest satisfaction.