Mirjam Detiger

Mirjam Detiger is a seasoned professional with extensive experience in transformation, continuous improvement, and customer service management. Currently serving as Senior Program Manager for Transformation and Continuous Improvement at Royal FloraHolland since November 2023, Mirjam previously held senior leadership roles at Uitvoeringsorganisatie Herstel Toeslagen and the Customer Contact Company. Significant achievements include designing a customer migration blueprint for FedEx while serving as European Sales Customer Migration Lead and overseeing global integration projects as Global Integration and Transformation Manager. Mirjam's background also includes pivotal roles at TNT and DHL Express, where expertise in customer experience transformation, strategic project management, and sales leadership contributed to organizational success. Mirjam holds degrees from Breda University of Applied Sciences and TMO Fashion Business School, specializing in marketing and entrepreneurship.