Royal Jewelers
Denise M. Cappello has a diverse range of work experience spanning over several industries. Denise M. is currently serving as the Executive Vice President at Royal Jewelers, a position they have held since February 2019. Prior to this role, they were the Director of Continuous Improvement at Royal Jewelers from August 2015 to February 2019.
Before joining Royal Jewelers, Denise worked in various consulting and contract positions from 2013 to 2015. During this time, they earned the APICS CSCP designation and credits towards the APICS Certificate in Sales and Operations Planning. Denise M. also served on the Board of the APICS North Shore Chapter 20 as the Director of Marketing from 2013 to 2016.
From 2004 to 2013, they served as the Vice President of Materials Management at Verne Q. Powell Flutes, Inc. In this role, they oversaw a 3500 SKU inventory, managed purchasing, receiving, and shipping staff, and implemented standardized business processes.
Denise's work experience also includes serving as a Goldsmith at Joel Bagnal Goldsmiths from 2000 to 2004 and MaxMarcus Goldsmiths from 1998 to 2000. Denise M. designed, fabricated, and repaired jewelry, as well as consulted with clients on custom design projects, sales, and repairs.
Prior to their roles in the jewelry industry, Denise worked at Town & Country Fine Jewelry Group as the Assistant Director of Product Development and Manager of Quality Assurance from 1997 to 1998. Denise M. supervised a staff of 18, identified and solved technical/design problems, and maintained quality standards while ensuring timely shipment of products.
Denise M. also worked at Sallie Mae Servicing Corporation from 1994 to 1997 as a Default Prevention Analyst. In this role, they counseled delinquent borrowers, developed payment plans to prevent loan default, and received the Platinum Sallie Award twice for outstanding achievement in recovering delinquent funds.
Denise's early work experience includes roles at Xerox Imaging Systems, Inc. from 1988 to 1994. Denise M. served as a Senior Product Manager, Product Manager, and Financial Analyst in the Product Management department. Denise M. managed the next generation of Kurzweil Reading Machine products, drove planning and coordinated efforts across functional departments, and successfully launched multiple products and enhancements in different languages.
Denise M. Cappello has a Master of Business Administration (MBA) degree from Simmons University. Denise M. also holds a Bachelor of Arts (B.A.) degree in Music Education from Emmanuel College. In addition, they have a diploma in Jewelry Making and Repair from North Bennet Street School.
Denise has obtained several certifications, including the APICS CSCP (Certified Supply Chain Professional) in May 2013 and the APICS CPIM (Certified in Production and Inventory Management) in February 2013, both from APICS. Denise M. is also a candidate for the S&OP Certificate from APICS and has completed 5 of the required 12 credit hours. Furthermore, Denise holds a Certificate of Completion in Lean Manufacturing Training from the Greater Boston Manufacturing Partnership, which they obtained in 2005.
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Royal Jewelers
In 1948 Royal Jewelers opened its doors as a specialty, family-run jewelry store. Over half a century later, Royal continues to operate as an independent retail jewelry store, offering the best designer jewelry and Swiss timepieces in New England. What makes Royal so different? It’s the warm, personal touch of our knowledgeable staff and the distinctive offering of the country’s most prestigious jewelry designers and Swiss watches that make Royal sparkle. Royal Jewelers has the distinction of having more jewelry designers un one roof than any other jeweler in all of New England. Royal is one of the first jewelers to display by designer in a boutique style making shopping for the consumer easy and friendly. The David Yurman store inside Royal Jewelers is the first of its kind in the world and offers the largest selection of Yurman Jewelry and timepieces. The Royal Jewelers sales team is non-commission, therefore never pressured to make a sale. Our goal is to assist you in purchasing the world’s prettiest jewelry with friendly service at a great price. Our founder often said, “Our customers are as valuable as the jewelry we sell.”