Chris Murray is an experienced senior manager currently serving as the Head of Process Excellence at Royal Mail, where they lead initiatives across 37 Processing Plants to enhance operational performance. Previously, Chris held various senior management roles at Royal Mail, including Senior Operations Manager and Network & Distribution Manager, driving significant efficiency improvements through Continuous Improvement methodologies. With a strong background in strategy development, logistics, and operational delivery, Chris has consistently achieved over 10% year-on-year efficiency improvements. Chris's expertise encompasses business turnaround, transformation, and culture change within the postal industry.
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