Royal Mail
James Brook has extensive experience in data management and customer acquisition, currently serving as AMU Data Production Manager and previously as Customer Data Analyst at Royal Mail since October 2007. In these roles, James has supported the sales team by managing data solutions for 150 customers, including data extracts and customer insight analysis. Prior positions include Data Solutions Manager, where project management for channel clients was key, and Client Services Executive at Vertbaudet, where James advanced from Customer Acquisition Co-ordinator to Customer Acquisition Manager. Early career experience includes a Marketing Assistant role at Oxford Consultancy. James holds a Bachelor of Arts in Business/Commerce from the University of Hull and multiple awards in direct mail and data protection from the Institute of Direct and Digital Marketing.
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