Lee Good is an experienced HR professional currently serving as HRSS Senior Management at Royal Mail since January 2024. Prior to this role, Lee held various positions at Serco from May 2018 to January 2024, including Head of HR Transactional Services and HRSS Service Delivery Manager, where responsibilities included overseeing operational strategies and managing complex employee relations cases. Lee began a career at Tesco PLC, progressing from Customer Assistant to Senior HR Manager, effectively managing HR functions across multiple sites and addressing employee relations in a unionised environment. Lee holds a Bachelor of Arts (B.A.) in Business Psychology and Management from Birmingham City University, earned between 2008 and 2011.
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