Mark Waples

Mark Waples has over 15 years of experience at Royal Mail, currently serving as a Senior Operations Solutions Manager and Customs Director, where responsibilities include developing commercial customs capabilities and implementing innovative solutions for international shipments. Previous roles at Royal Mail involve managing international programmes to enhance revenue, leading the Enterprise Intelligent Barcode Programme, and overseeing regulatory compliance efforts. Mark Waples also held positions at Safeway as Customer Service Manager and has a Bachelor of Arts degree in Psychology from the University of Liverpool.