Thomas Watson is the Head of Digital at Royal Mail, where they lead digital initiatives and manage extensive digital estates across multiple platforms. With a background that includes roles such as Senior Content Manager at Totaljobs and Online Editor at Future Publishing, Thomas has demonstrated expertise in product management and digital strategy. Their experience spans over two decades in various editorial and management positions, where they successfully drove projects and represented customer needs to senior stakeholders. Thomas embodies a customer-first approach and excels at delivering change programmes to enhance digital functionalities and content management.
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