Royal Neighbors of America
Karen Hayes, LLIF, FLMI, serves as Operations Executive at Royal Neighbors of America since November 2011, overseeing various functions including Customer Support, Claims, Underwriting, Agent Contracting, and Commissions. Previously, Karen held several positions within the organization, including Senior Director of Agent & Customer Services and Director of Agent Services, focusing on customer and agent services, underwriting operations, and licensing. Before joining Royal Neighbors, Karen was the Director of CSC and Claims at Allsteel and also served as Senior Manager of Dealer and Customer Support. Karen holds a Bachelor of Arts in Business Administration and Management from the University of Northern Iowa, earned in 1996.