Becca Epstein

Becca Epstein is a UX Researcher at the Royal Opera House, where responsibilities include managing user research projects, providing insights to guide user-centered design decisions, and facilitating workshops to map user journeys. Notable achievements include leading a scrum team for a significant project in 2024, creating high-fidelity web page designs, and establishing KPIs using GA4 and Hotjar data. Previous experience includes roles as a Markets Analyst at STAG Industrial, an International Trade Intern at the U.S. Department of Commerce, and a Caregiver at Home Instead UK. Becca holds a Master of Science in Human Computer Interaction Design from City, University of London, and a Bachelor of Arts in Economics from Brandeis University.