Keith Robert Nolan

Keith Robert Nolan has a diverse work experience, starting with their current role as Head of IT Services and Operations at the Royal Opera House. In this position, they are responsible for commercial success, customer relationships, and service delivery, while also driving efficiencies and reengineering internal processes. Keith Robert has worked with both ITIL and AGILE methodologies to ensure timely delivery of services and has implemented modern iPaas and RPA techniques and tools to transform data application integration across different platforms.

Before joining the Royal Opera House, Keith held positions such as Acting Head of IT Services and Operations and Head of IT Service Delivery. In these roles, they continued to prioritize commercial success, customer relationships, and service delivery, while also guiding the development of enterprise applications and implementing modern integration techniques.

Prior to their time at the Royal Opera House, Keith served as the IT Director at St John's Catholic Comprehensive School, where they oversaw the planning and building of new infrastructure, implemented advanced technologies, and managed IT budgets. Keith Robert also held positions at Capita Managed IT Solutions, where they worked as a Client Service Delivery Manager and an Operational Team Leader, and at Francotyp-Postalia GmbH as an IT Data Centre Technician. Their career began at Northfleet Technology College, where they worked as a Senior Service Analyst Technician and a Service Delivery Technician.

Overall, Keith's work experience spans various sectors and positions, showcasing their expertise in IT service delivery, relationship management, project management, and infrastructure development.

Keith Robert Nolan attended Northfleet Technology College, but no specific degree or field of study information is provided. In terms of additional certifications, Keith obtained various Microsoft certifications such as Microsoft 365 Certified: Fundamentals, Microsoft Certified: Power Platform Fundamentals, and Microsoft Certified: Security, Compliance, and Identity Fundamentals from Microsoft in March 2023. In addition, Keith obtained the Cisco Certified Network Administrator (CCNA) certification from Cisco in May 2003. The information does not provide details about the Apple Certified Support Professional (ACSP), Apple Certified Technical Coordinator (ACTC), ITIL Foundation, Microsoft Certified Professional, Office 365 Administrator, PASMA, or Six Sigma Yellow Belt certifications in terms of when they were obtained.