Madison Henderson

Madison Henderson is a highly experienced professional with a diverse background in product operations and medical laboratory technology. Currently serving as a Senior Product Operations Specialist at Hopper, Madison navigates booking environments, addresses stakeholder inquiries, and manages operational health metrics. Concurrently, Madison works as a Medical Laboratory Technologist at Royal Victoria Regional Health Centre in core lab areas, including hematology and blood bank services. Previous roles at Hopper include service delivery and customer support management, demonstrating strong leadership and quality assurance capabilities. Madison's early career involved various positions in the hospitality and travel industry, complemented by a Bachelor of Science in Biochemistry from the University of Guelph and specialized training at The Michener Institute of Education at UHN.