Anand Kumar P M

Anand Kumar P M has a diverse work experience spanning over 20 years in various companies. Anand is currently working as the Field Service Delivery Head at Royaloak Incorporation Pvt. Ltd. Since 2023. Prior to this, they worked at HOME TOWN RETAILERS as a Field Service Manager from 2020 to 2023, where they managed a team of 25 members and increased efficiency by 40%. Before that, they were an Assistant Manager (Field Service) at Tata Sky Ltd from 2013 to 2019, where they developed strategic partnerships, increased sales by 10%, and improved efficiency by 25%. Anand also served as an Area Service Incharge at Tata Sky Ltd from 2013 to 2017, where they led infrastructure setup and increased partner revenue by 20%.

Earlier in their career, Anand worked at RMS Technologies as a Customer Service Operations Manager from 2010 to 2012, where they implemented new business processes and managed multi-brand ASC channel networks. Anand also worked at Samsung Electronics as a Customer Service Executive from 2006 to 2010, where they improved service quality and optimized inventory. Furthermore, Anand served as an Area Customer Service Manager at Hyundai Electronics from 2004 to 2006, where they played a vital role in quality management and conducted training sessions. Lastly, they worked at Videocon Consumer Durables as a Team Leader & Service Coordinator from 2002 to 2004.

Anand Kumar P M completed their Bachelor of Applied Science (BASc) degree in Bsc Electronics from Bangalore University between 2001 and 2004.

In addition to their degree, Anand Kumar P M obtained several certifications, including Sun Solaris 10 – Levels 1 & 2 from Sun Solaris in September 2008, CISCO Certified Network Associate (CCNA) from Cisco in August 2008, Microsoft System Engineer Certification (MSEC) from Microsoft in December 2007, and Red Hat Enterprise LINUX (RHEL) – Levels 1,2,3 from Red Hat in December 2007.