Elena Chernova is the Head of Support, Moderation, and Antispam at Red Panda Labs, where they lead a multinational team of over 600 remote employees across four departments. With 14 years of experience in team management and 18 years in telecommunications, Elena has a proven track record of building and optimizing support services from the ground up. Previously, Elena held leadership roles at Tele2 and LLC Fotostrana, achieving significant improvements in customer satisfaction and service quality. Elena's educational background includes degrees from Novgorod State University and Saint Petersburg State University.
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