Joshua Chagnon has over 18 years of experience in technical support and client management, currently serving as a Senior Support Engineer at Rapid Response Monitoring since September 2015, after being promoted from Technical Support Specialist. Prior to this role, Joshua worked as an Account Executive in Dealer Support Services at Rapid Response Monitoring from November 2005 to April 2015, with responsibilities including account management and technical support for IP/GSM programming. Joshua also served in the United States Air Force Security Forces from 2001 to 2007, achieving the rank of Staff Sergeant.
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