RSA Insurance Group plc is a British multinational general insurance company headquartered in London, United Kingdom.

Insurance

RSA Insurance Group

RSA Insurance Group's headquarters in London, United Kingdom

Anonymous

Desiree’ Taylor

Christine Ridings

Richard Sobierajski

Alex Griffiths

Ken Anderson

Peter Townsend

Donncha Connolly

Rik J.

Tamara Jolkina

Luci Bowers

Georgina Farrell

Nigel Carpenter

Mark Hodges

Andy Parsons

Alastair Barbour

Louis Marcotte

Susan McInnes

Sally Bridgeland

Rosie Harris

Sylvie Paquette

Mathieu Lamy

The Customer Experience Team at RSA Insurance Group is dedicated to enhancing client interactions and satisfaction across all touchpoints. This team is responsible for developing and implementing strategies to optimize customer journeys, streamline operations, and ensure effective communication. By leveraging data insights and fostering strong relationships with clients and brokers, they aim to deliver exceptional service and drive continuous improvement in customer experience.

Customer Experience Team

The IT Development and Operations Team at RSA Insurance Group is responsible for designing, implementing, and maintaining robust software solutions and IT infrastructure that support the company's insurance services. This team ensures seamless integration of technology into business processes, enhances system performance through DevOps practices, and oversees the quality assurance of applications. By collaborating on various projects, they aim to drive efficiency and innovation within the organization, ultimately improving customer experience and operational effectiveness.

IT Development and Operations Team

The Underwriting Team at RSA Insurance Group is responsible for assessing and pricing insurance risks across various sectors, including marine, property, and specialty areas like engineering and real estate. They analyze applications, evaluate market conditions, and collaborate with brokers to develop tailored insurance solutions, ensuring profitability while mitigating financial risks for the company. The team's expertise supports the overall strategy of delivering comprehensive coverage to clients while maintaining compliance with industry standards.

Underwriting Team

The Data and Analytics Team at RSA Insurance Group leverages advanced data analysis and engineering techniques to drive insights and inform strategic decision-making across the organization. This multidisciplinary team collaborates on projects related to customer behavior, risk assessment, and operational efficiency, ensuring data-driven solutions align with business goals while adhering to data protection regulations. Their expertise supports innovative digital initiatives and enhances the overall customer experience.

Data and Analytics Team

The Risk Management and Compliance Team at RSA Insurance Group is responsible for identifying, assessing, and mitigating risks to ensure the company adheres to regulatory standards and internal policies. This team collaborates across various functions to enhance security measures, maintain compliance with financial regulations, and safeguard against fraud, ultimately supporting the organization’s strategic objectives and operational integrity.

Risk Management and Compliance Team

The Leadership Team at RSA Insurance Group is responsible for setting the strategic direction of the company, managing financial performance, and overseeing operations across global markets. They work collaboratively to drive innovation, ensure regulatory compliance, and enhance customer satisfaction, ultimately aiming to strengthen RSA's position as a leading player in the insurance sector.

RSA Insurance Group

Org chart

Board & advisors

Teams

Customer Experience Team

IT Development and Operations Team

Underwriting Team

Data and Analytics Team

Risk Management and Compliance Team

Leadership Team

Offices

RSA Insurance Group

Org chart

Board & advisors

Teams

Customer Experience Team

IT Development and Operations Team

Underwriting Team

Data and Analytics Team

Risk Management and Compliance Team

Leadership Team

Offices

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