Alicia Jackson

Alicia Jackson is an experienced professional in sales, customer relationship management, and data insights, currently serving as the General Manager of Sales & CRM at RSL LifeCare Limited since December 2022. Prior roles include Operations Manager at the same organization, as well as positions at Demant, where Alicia held the title of Consumer Data Insights & Contact Centre Director for ANZ and previously worked as a Business Intelligence & Analytics Manager and Senior Business Analyst. At SKYCITY Adelaide, Alicia contributed as Customer Insights & CRM Manager and Senior Business Analyst. Earlier career experiences include roles at AGL and Contact 121 Pty Ltd, encompassing customer assurance and contact centre management. Alicia holds a Bachelor of Biomedical Science from the University of New England, completed in December 2006.