Daniel Popek is a seasoned IT professional with experience in various support roles. Currently serving as a Systémový specialista at RSM Czech Republic & Slovakia since February 2019, Daniel provides L2/L3 support. Prior to this, Daniel worked at Creditinfo Group as a Servicedesk agent, offering L1 support to international customers from February 2019 to May 2024. Additional experience includes a Helpdesk position at Nordic Telecom s.r.o. and an O2 Guru role at O2 Czech Republic. Daniel began a career in customer service as an Asistent prodeje at Mobil Pohotovost. Daniel's educational background includes studying at the University of Hradec Králové and SOŠ informatiky a spojů, Kolín.
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