Louis Kass

Louis received his Bachelor of Science degree from St. Francis College, New York in Business Management. Louis Kass joined RTR in 2004. He currently has over 15 years experience with RTR starting from the clerical division then to the Healthcare Insurance division and now in Client Services as the Vice President. In his role at RTR, he is responsible for ensuring client satisfaction. His responsibilities include:

Managing a team of client service representatives to ensure that client requests and inquiries are handled effectively and in a timely manner

Overseeing customizations and client-specific configurations

Running monthly client meetings and addressing issues, concerns, and inquiries Louis is Epic Certified, and trained at the Epic facility in Madison, Wisconsin. He currently has over 15 years’ experience with RTR starting from the clerical division then to the Healthcare Insurance division and now in Client Services as the Vice President.