Terri Utterback-Black has extensive experience in IT and technical support, currently serving as an Associate IT Business Analyst and previously as an IT Support and Service Analyst at Ruan Transportation Management Systems since May 2019. Prior roles include IT Professional positions at IT and Robert Half, as well as a Systems Engineer at ICE Technologies and Services Ltd., where Terri provided remote technical support for hospital systems. Earlier in the career, Terri worked as an IT Manager/Network Administrator at First Resources Inc., overseeing network maintenance for a sizable human services organization. Terri holds a Bachelor of Science in Business Administration with a focus on Business Management/Human Resources from Colorado Technical University and an Associate of Arts and Sciences in Computer Programming from Indian Hills Community College.
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