Shamika Miller

Shamika Miller has extensive experience in quality assurance and enrollment coaching, currently serving as a Quality Assurance Manager and previously as a Quality Assurance Coordinator at Rubicon Programs since May 2016. Key responsibilities include inspecting processes for multiple contracts, training over 15 employees, and providing timely updates to management through data analysis and reporting. Prior to this, Shamika worked as an Enrollment Coach, where participant attendance increased by 40% through strategic retention efforts. Previous roles include Eligibility Worker I at the County of San Joaquin, where eligibility for benefits was determined, and positions at Corinthian Colleges (WyoTech) as a VA School Certifying Official and Student Finance Planner, focusing on financial aid processes and maintaining compliance with regulations.