Kiran Kumar is a Senior Manager in Technical Support at Rubrik, where they leverage over nine years of experience in technical support and IT infrastructure management. Previously, Kiran held senior managerial roles at Dell Technologies, overseeing global support delivery operations and driving key performance metrics for enterprise tech support. Kiran's career began with a Diploma in Electrical and Electronics followed by a Bachelor's degree in Computer Application from Utkal University. Throughout their career, Kiran has demonstrated expertise in coaching, mentoring, and managing complex escalations in tech support environments.
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