Karen Gines-Diaz

Karen Gines-Diaz is a skilled Senior Business Analyst with extensive experience in process improvement and project leadership across various industries. Currently employed at Russel Metals since May 2020, Gines-Diaz has previously held senior analyst roles at Ricoh Canada Inc. and the City of Hamilton. Noteworthy contributions include leading strategic process improvements for Commercial ERP/Baan LN systems at GE Appliances Canada and managing Baan project implementations in multiple Latin American countries. Gines-Diaz's educational background includes a Bachelor's Degree in Business Administration from Universidad Intercontinental and formal training in Business Process Analysis from McMaster University.